SWAT

Booking is only available 24 hours prior and up to 2 hours before departure time. All services are available from Monday to Sunday, including Public Holidays.  If you see this banner "Out of Servic...

Your driver will not wait for you if you are late. You are advised to be at the pick up point 10 minutes prior to your pick up time.

We would love to arrange your ride home, but there are 3 possible reasons which could have happened: Our system adheres to strict maximum duration times to ensure all passengers get home fast, we ...

Weekdays: 4.15 AM   Weekends: 12AM & 4AM

SWAT uses a dynamic routing algorithm. This means that for every trip, we will generate the most efficient route based on that trip’s demand and other variables such as the traffic conditions. Henc...

Booking window will be open 24 hours before and cut off 2 hours before departure time. If you have missed the booking window, please approach your Duty Manager for assistance.

Pick up location will be outside of ESA's entrance. Drop off location will be your home. This is a door-to-door service.

No, you are not allowed to change the drop off address after boarding the vehicle. In the event if you have entered a wrong address, you may ask the driver to alight you at a safe location during t...

We encourage you to cancel your booking before the cut-off time if you are not able to make  it for the ride. This will allow the seat to be freed up to serve other passengers.    Click Manage Ride...

Please approach your Duty Managers. They will issue a valid booking code to the employees who do not have a smartphone. You will then be able to make your booking via the Web App Portal on any inte...